HELP / RETURNS
Returns & refunds.
This website is a product catalogue only; purchases are arranged directly with the store and there is no online checkout.
Return eligibility
- Please contact us within 14 days of purchase to request a return.
- Items must be unworn, unused, in original condition and with all original tags attached.
- Contact us before sending or bringing an item back. A return is not confirmed until the store has reviewed the request.
Refunds
Once an eligible return has been received and inspected, we will contact you about the outcome and the refund method. Refund timing may depend on the original payment method. Shipping costs are not automatically refundable.
How to request a return
Message us on WhatsApp at +81 90-1366-1993 with your purchase details, the item, and the reason for the request.
If an item arrives damaged or you believe there is a mistake, contact us as soon as possible with photos and your purchase details.